Dr. John Machayi
John has been with the Bank since 1991 as a graduate trainee and during his career, has held various Management portfolios in Internal Audit, Branch Banking, Head Office Branch Operations, Risk and Compliance. He was principally Senior Manager, Risk and Compliance and Money Laundering Reporting Officer until his appointment as Assistant Director Retail Banking. John has a diverse set of skills as well as an extensive distribution and people management expertise. He is responsible for leading the existing Retail Banking team of Branch Managers in the branch network and continuing to strategically grow the balance sheet and build on business momentum. He has exposure in managing the branch network, customer service, sales, product development and support, and projects around the distribution model and process re-engineering. He currently Chairs the Branch Opening, New Product and Tariff Committees.
John holds a BA ED from the University of Zambia, MBA from Esami and Maastricht School of Management and a DBA from Binary University. He is a Certified Anti Money Laundering Specialist and Certified Compliance Professional.
John is a member of the Association of Certified Anti Money Laundering Specialists (ACAMS- USA/SA), Institute of Internal Auditors (USA/Zambia Chapter). He is a Sustaining Member of PRMIA (Professional Risk Managers International Association) and Compliance Institute of South Africa.
John sat on the Financial Sector Development Plan in Corporate Governance, Financial Access and Banking Working Groups for four years and is currently a member of the Technical Working Group of Financial Sector Code under Bankers Association of Zambia. John has resourced several presentations on Ethics, Money Laundering, Leadership, Internal Control, Risk Management and Compliance. He was a member of the 2012 Conference Task Force for the 2nd Annual AML/CFT and Financial Crimes Conference Africa
He has attended various in-house, local and international courses in general banking, credit, risk, compliance, internal audit, Leadership and governance.