Flora Nsinga

Flora Nsinga is the Chief Human Resources and Administration Officer at Bank of Kigali and has been with the Bank since 2007. Prior to this, she was the Head of Human Resources and Administration. Flora joined the Bank with about ten years’ experience from the telecommunication industry.

During her tenure at BK, she has been a strategic advisor to the business in human resource and administration, contributing to the growth of the branch network as a key sales channel to its present 79 branches. Flora Nsinga oversaw a restructuring in 2009 that sought to strategically align the bank’s capabilities in delivering value to shareholders through talent. She just completed a similar exercise, including a review of the performance management framework as well as key banking processes that further seeks to realign the bank’s human resource framework to ensure the bank is well positioned to add value to shareholders while delivering an excellent customer experience through a customer centric structure. Key to this is ensuring the availability of competent talent that places the bank ahead of competitors in an ever changing and competitive banking industry in Rwanda.

Under Administration, Flora is also responsible for procurement where her key mandate is directing all strategic sourcing for alignment with the Bank’s strategy.

Flora holds a Bachelor’s degree in Business Administration with specialization in Human Resources from Kigali Institute of Science, Technology and Management (KIST). She also holds a Master’s in Management, majoring in Leadership and Human Resources from Cambridge College Boston, Massachusetts – USA.