Rian van der Merwe

Rian visited the Creative Spark headquarters in April, 2013. Rian has worked in Silicon Valley, has a PhD in Social Network Theory and also worked at eBay. He is skilled in User experience strategy (Product Discovery, Design thinking, etc.) and User experience research (usability testing, ethnography, personas, customer journey mapping, etc.) His talk centered on usability issues as well as what makes a brilliant or terrible app or site.